The Pavilions Phuket

Dear The Pavillions Phuket, Please make sure the relevant HOD receive our heart felt appreciation, gratitude and amazement of our 7 day Spa Pool Villa experience. Where can I begin, we were truly excited to celebrate our 8 year anniversary and my husband’s birthday at your resort. Entering your resort with smiles from your security and beautiful scenic entrance. Warmly greeted by Eden and Anthony as we arrived at the lobby. Their warmth and smiles already got us smiling ear to ear. Checkin was smooth and quick. Eden and Chom informed us of all the hotel amenities, restaurants, complimentary happy hours and our villa tour. Villa was beautifully made up with our surprise anniversary and birthday cakes and luxurious bedroom. Our pillow menu order was always fulfilled and presented elegantly on the luxurious bedroom. We were open to the idea of the afternoon tea and happy hours so we tried the bar at Alto and it was just beautiful. Selection of beverages and finger food made it luxurious and classy. Your buggy chauffeurs were always cheerful, happy, smiling and always wishing us a great day ahead or suggestions what to do for the day. We were recommend to try the 360 Bar because of the views and bar available. We were greeted by Praew and BBoy. Their welcoming and genuine attitude made us reserve Table 2 with the view for our whole 6 nights!! Again, your staff are truly one of a kind and amazing. Front desk and housekeeping were very accommodative and attentive when we requested something. Breakfast spread, amazement. Wide spread of food and choices; Intl to local taste buds were all met. Your F&B staff again, App, Army, Honey, Poom, Bank, Rin, Elle, Nuit and many more were just welcoming, knowledgeable and truly magnificent. We were shockingly pleased when we were approached by Jae-Ey and Mild, both of which hold senior positions, coming to greet my husband and I.

Nicolas